SUBCREWZ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, company name, and password
• Profile Information: Business details, license information, insurance documents, certifications, service areas, and project photos
• Payment Information: Billing address and payment method details (processed securely through Stripe)
• Communication Data: Messages, reviews, and other communications you send through our Service

2.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

• Usage Data: Pages visited, time spent on pages, links clicked, and other interactions
• Device Information: IP address, browser type, operating system, and device identifiers
• Location Data: General location information based on your IP address
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity and store preferences

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your registration and manage your account
• Process payments and manage subscriptions
• Create and display your professional compliance profile
• Send you service-related communications, including updates and support
• Send you marketing communications (with your consent, which you can opt out of at any time)
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Use

We may share your information in the following circumstances:

4.1 Public Profile Information

Information you choose to include in your public profile (company name, services, certifications, project photos, etc.) will be visible to General Contractors and other users who access your profile link.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment Processing: Stripe (for payment processing and subscription management)
• Hosting and Infrastructure: Cloud hosting providers
• Analytics: Service providers that help us analyze usage patterns

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure payment processing through Stripe

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct your personal information through your account settings
• Deletion: Request deletion of your account and personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at the email address provided below.

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7.1 Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.
• Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and user experience.
• Marketing Cookies: These cookies are used to deliver personalized advertisements and track campaign effectiveness. They may be set by our advertising partners.

7.2 Managing Your Cookie Preferences

You can manage your cookie preferences at any time by:

• Clicking the "Customize" button in our cookie banner
• Adjusting your browser settings to refuse cookies
• Using our cookie preferences tool (accessible via the cookie banner)

Please note that disabling certain cookies may impact your experience on our website.

7.3 Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:

• Stripe: Payment processing (essential for subscription management)
• Analytics Services: Website usage analytics (if you opt-in)

These third parties may use cookies to collect information about your online activities across different websites. We do not control these third-party cookies.

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Website: Contact Page