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Looking for step-by-step guides? Check out our Documentation & User Guide for detailed instructions on using SUBCREWZ, managing subcontractors, compliance alerts, and more.
Answers to common questions about SUBCREWZ plans and features.
Absolutely not. This is the biggest point of friction with other platforms, so we eliminated it entirely. You maintain 100% control of the profiles from your GC dashboard. You create the profiles, and when documents are needed, you have two choices: subcontractors can simply email you their updated documents for you to log, OR you can send them a secure, one-click invitation link. This link allows them to securely upload their own documents directly into their profile without ever needing to create an account or remember a password.
Spreadsheets don't send you alerts when a policy expires. A spreadsheet won't highlight a subcontractor in red when they become a liability. SUBCREWZ actively monitors your data 24/7, instantly grades profiles against your custom compliance rules, and warns you before an expiration causes a work stoppage.
The system constantly scans all uploaded documents, licenses, and insurance policies. Starter plans provide a 30-day heads up, while Professional and Business plans provide extended visibility with 90-day warnings. The platform also automatically emails your subcontractors 30, 15, and 7 days before an expiration to remind them to send you their updated paperwork.
Yes. Every GC has different risk tolerances. In your Account Settings, you can define your own strict non-compliance rules (e.g., automatically marking a sub as non-compliant if their Workers' Comp expires) and select exactly which documents are mandatory for your specific projects.
Minutes, not days. You can add subcontractors manually with just their name and email, or you can bulk-import your entire existing roster via CSV. Once added, you simply upload their current PDFs and set the expiration dates.
No. Our pricing is completely transparent and flat-rate based on the number of subcontractors you monitor. There are no implementation fees, no per-user licenses, and subcontractors never pay to be on your roster.
Yes. All data is encrypted using industry standard SSL and securely stored in the cloud. Only your GC account can access and update the profiles of the subcontractors on your roster. There is no public directory.
Yes! Cancel, upgrade, or downgrade anytime through the Billing Portal. Upgrades take effect immediately, while downgrades or cancellations start at your next billing cycle. No long-term contracts or cancellation fees.
Starter: Email support with 48-hour response time. No chat support.
Professional: Email support with 24-hour response time. Chat support available during business hours.
Business: Priority email support with 12-hour response time. Priority chat support available 24/7.
